Triage common inquiries while seamlessly routing other interactions to skilled agents. Bright Pattern’s artificial intelligence is powered by best-of-breed AI from some of the best companies in the market, including IBM, Google, and Microsoft. Being based on the cloud, Bright Pattern’s platform is continuously updated with new technology, giving you access to the latest advances in AI and bot technology.
Major growth drivers of the market include growing customer engagement through social media platforms and increasing data generation through the Internet of Things (IoT), social media, and advancements in imaging technologies. Adaptable for any industry, Bright Read More